Web Isolation Emergency Maintenance December 16, 2021

Duration: 10 hours

The scheduled maintenance has been completed.


Scheduled maintenance is currently in progress. We will provide updates as necessary.


Symantec, a division of Broadcom will be performing emergency maintenance for Web Isolation.

Impact During the maintenance window we are expecting a momentary (up to a minute) loss of log reception followed by up to five minutes of delay in log reception.

There is no action that needs to be done from the admin side.


  • Start time: December 16, 2021, at 10:00 UTC
  • End time: December 16, 2021, at 20:00 UTC

    Support If you have any concerns about this maintenance window, or should you experience any issues as a result of the maintenance event, please contact Technical Support.

  • Began at:

    Affected components
    • Web Isolation
      • Email Security - US West (Oregon)
      • Email Security - EU (Ireland)
      • Web Security Service - AP-SOUTHEAST (Singapore)
      • Web Security Service - AP-NORTHEAST (Tokyo)
      • Web Security Service - AP-SOUTHEAST (Sydney)
      • Email Security - US East (N. Virginia)
      • Web Security Service - EU-WEST (Paris)
      • Web Security Service - US-WEST (Oregon)
      • Web Security Service - SA-EAST (São Paulo)
      • Web Security Service - EU-CENTRAL (Frankfurt)
      • Web Security Service - EU-WEST (London)
      • Web Security Service - US-EAST (N. Virginia)