CloudSOC in US West Experiencing Degraded Performance

Monitoring
Monitoring

We have identified the cause of the issue and have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.

Identified

We have identified the cause of the issue and are currently rerouting the affected traffic from US WEST to US EAST to mitigate the degraded performance issue.

We will provide updates as new information becomes available.

Investigating

CloudSWG customers that send their traffic to CloudSOC in the US-WEST region may experience degraded performance.

Technical teams are investigating the issue and further updates will be posted as information becomes available.

Began at:

Affected components