Scheduled VIP Migration Tasks

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

As part of the overall VIP migration to Google Cloud Platform, the migration activities between April 28 and May 3, 2021 are coming up. See below for specific details:

Browser extension: (Wednesday 4/28/2021 21:00 UTC) • https://browser-extension.vip.symantec.com/

VIP Services (Friday 4/30/2021 21:00 UTC) • https://services-auth.vip.symantec.com • https://services.vip.symantec.com

VIP User Services (Saturday 5/1/2021 2:00 UTC) • https://userservices-auth.vip.symantec.com • https://userservices.vip.symantec.com

VIP Messaging (Saturday 5/1/2021 2:00 UTC) • https://messaging.vip.symantec.com

All DNS records migrated from AWS to GCP (Monday 5/3/2021, 21:00 UTC)

Please refer to the following testing KB article: • https://knowledge.broadcom.com/external/article?articleId=192677

Contact your support representative if you have any questions.

Schedule

Browser extension • Start: April 28, 2021 at 21:00 UTC • End: April 28, 2021 at 22:00 UTC

VIP Services • Start: April 30, 2021 at 21:00 UTC • End: April 30, 2021 at 22:00 UTC

VIP User Services & VIP Messaging • Start: May 1, 2021 at 02:00 UTC • End: May 1, 2021 at 03:00 UTC

DNS records migration to GCP • Start: May 3, 2021 at 21:00 UTC • End: May 3, 2021 at 22:00 UTC