ENDPOINT STANDARD API Services degraded performance - US Region.

Resolved
Resolved

VMware Carbon Black Engineering teams have resolved the issue and services are operating as intended. This incident is now resolved and this is the final communication.

Investigating

Description: Connection to ENDPOINT STANDARD API Services may be unavailable or fail intermittently. Integrations based on ENDPOINT STANDARD API may not function correctly.

Customer Impact: Policy dashboard UI (Enforce - Policies) may be unavailable. Some customers may experience failures in creating/updating/deleting policies. However prevention capabilities of sensors are unaffected.

For any incident updates please visit https://status.carbonblack.com/

Next Update: 60 minutes or upon earlier status change

We are working diligently to restore the service back to normal performance. We thank you for your patience as we identify and resolve the issue.

VMware Carbon Black Team

Began at:

Affected components
  • Carbon Black
    • ENDPOINT STANDARD / PREVENTION
      • US 1
        • API Services
      • US 2
        • API Services
      • US 5
        • API Services