VIP Maintenance on December 9, 2022

Friday, 9 December 4 hours

The maintenance is now complete. Thanks for your patience.


The scheduled maintenance is now underway. We'll keep you updated on our progress.


Symantec, a division of Broadcom, is performing maintenance starting on December 9, 2022 at 01:30 UTC (December 8, 2022 at 17:30 PDT), for a duration of 4 hours.


This release contains internal improvements, bug fixes and support for TLS 1.3 for web portals.

There is no expected downtime and end users should not experience changes when using VIP.

Began at:

Affected components
  • VIP
    • VIP Self Service Portal
    • VIP Manager
    • VIP Retail Website
    • Reporting API
    • My VIP
    • Voice Delivery
    • User Authentication SAML Service
    • SMS Delivery
    • Mobile Push Delivery
    • User Authentication Javascript Service
    • Authenticator Validation and Management APIs
    • Authenticator Provisioning Service
    • User Validation and Management APIs
    • Intelligent Authentication