EMEA/NAM Email Quarantine Portal Login Issue

Resolved
Resolved

We have monitored the service for stability and this incident shall now be closed.

Monitoring

We have identified the cause of the issue and have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.

Update

We continue to investigate this issue. We will provide an update as soon as more information becomes available.

Investigating

We are aware customers experiencing login errors when attempting to log into the EMEA and NAM Quarantine Portal. This issue is only occurring when using the Single Sign-on (SSO) method. We are currently investigating these errors and will provide further updates as new information is discovered.

Please note that there is no impact to delivery and security scanning of your email traffic, and all other aspects of our services remain functional. We will provide an update as soon as more information becomes available.

Began at:

Affected components