Group Policy Issue

We have confirmed that the service is fully restored. We will continue to closely monitor this situation for any re-occurrence. This incident is now closed.

We have deployed a fix and can confirm that the previously reported issue with group policies is now resolved.

We are closely monitoring the service and will provide updates as new information becomes available.

We have completed a rollback of the recently deployed portal release. We are now working on performing an emergency maintenance on our global infrastructure. The estimated completion time for this remaining work is 24 hours. As a reminder, this issue is only impacting a small subset of customers who may experience an incorrect groups of interest policy behavior.

We will continue to provide updates as new information becomes available

We are continuing to work on a fix for this issue.

We have identified the cause of the issue and are currently working on a fix. We are in the process of rolling back a recent change and the expected ETA for completion is approximately 3 hours.

There is also no impact to protection services and all other aspects of our service remains operational.

We will continue to provide updates as new information becomes available.

We are continuing to investigate this issue with high priority and have engaged all appropriate resources.

We will provide an update as soon as more information becomes available.

We are continuing to investigate this issue.

We will provide an update as soon as more information becomes available.

We are currently investigating an issue with group policy. This in some cases is resulting in incorrect group policies being applied and blocking users from accessing websites.

There is no impact to protection services and all other aspects of our service remains operational.

We will continue to provide updates as new information becomes available.