We can confirm that services have been restored.

Teams will continue to monitor transaction volume statistics and gather pertinent details to determine root cause.

We will provide a detailed report in due course. If you want to better understand how this impacted your business, please contact Support or your Customer Success Manager.


Our network team is engaged and analyzing incoming traffic patterns. Services have recovered and are stable. We will provide the next update in 30 minutes.

If you would like a call with senior management about this situation, please reach out to your Customer Success Manager or contact Support.


We are seeing a drop in incoming traffic impacting 3DS 1.0 and EMV3DS transactions observed. Our networking team is engaged and analyzing the issue.

We will provide an update every 30 minutes.

Began at:

Affected components
  • Arcot
    • Arcot for Issuers (AfI)
      • Secure2
      • Risk Analytics
      • SecureF
      • Secure4
      • Secure7
      • Secure5
      • SecureT