Resolved
After 1 day, 2 hours, and 27 seconds

The cause of this issue has been addressed and service restored. This incident is resolved.

Monitoring
After 8 hours and 16 minutes

The service has been restored and we are monitoring the performance. Updates will be provided as new information becomes available.

Investigating
After 3 hours and 19 minutes

We continue to investigate the cause of these issues. Existing agents remains protected in their current state. Updates will be provided as new information becomes available.

Investigating

We are aware that some customers are experiencing issues with Cloud Workload Protection (CWP) agents . The issues have been identified as;

  • Unable to download agents
  • Unable to push policies to agents
  • Unable to trigger scans on agents
  • Unable to enroll new agents

    Existing agents remains protected in their current state.

    We are currently investigating the cause of this issue and will provide updates as new information is discovered.

  • Began at:

    Affected components