DX SaaS Application Performance Management (APM) Reporting Issue

Resolved
Resolved
After 8 hours and 39 minutes

We have monitored the service for stability and this incident shall now be closed.

Recovering
After 3 hours and 28 minutes

We have identified the cause of the issue and have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.

Investigating

We are currently aware that some customers in the US region are seeing metric view greyed out and intermittent metric gaps in Application Performance Management UI.

We are currently investigating the cause of this issue and will provide updates as new information becomes available. All other aspects of the service is functioning as normal.

Began at:

Affected components
  • DX SaaS
    • DX Insights Platform
      • Application Performance Management (APM)