VMware Tanzu CloudHealth: AWS Data / Partner Platform - Delayed Partner Generated Billing

Resolved
Resolved

We have monitored the service for stability and this incident shall now be closed.

Monitoring

Partner Generated Billing reruns are underway, and will be monitoring the status over the next 24 hours and provide updates as soon as new information becomes available.

Identified

CloudHealth engineering has identified the cause of the issue and has deployed a fix. We are now in the process of rerunning partner billing.

We will provide updates as more information becomes available.

Investigating

CloudHealth engineering is currently investigating an issue with delayed partner billing for customers with consolidated or standalone account assignments. This issue is causing delayed cost reports.

We will provide updates as more information becomes available.

Began at:

Affected components