AppNeta - Application Node App-07 Outage

Resolved
Resolved

We have monitored the service for stability and this incident shall now be closed.

Monitoring

We have identified the cause of the issue and have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.

Investigating

For customers logging into the App-07 application node, Broadcom Engineering has identified an interruption in service and are currently working towards a resolution.

During this time:

  • You may not be able to log in.

  • The interruption will not produce any gaps in your Delivery or Usage monitoring history, however there may be a small gap in Experience monitoring history.

  • Advanced Voice Assessments and Voice/Video Tests that are either scheduled to start or are running during this window will need to be restarted.

We appreciate your patience and will post updates to this incident as resolution progresses.

Began at:

Affected components
  • AppNeta
    • AppNeta Application Nodes - North America
      • App-07