Carbon Black Cloud: Event Processing Delays - EU Region

Resolved
Resolved

We have monitored the service for stability and this incident shall now be closed.

Monitoring

On November 30, 2024, between 21:30 UTC and 23:55 UTC, Carbon Black Cloud customers in the EU region experienced delays in Alerts/Event Processing.

As of 23:55 UTC, we have implemented a fix . We are currently monitoring the service for stability and will provide further updates as more information becomes available.

Began at:

Affected components
  • Carbon Black
    • DATA FORWARDER
      • EU
        • Alert Forwarder
    • ENDPOINT STANDARD / PREVENTION
      • EU
        • Event Processing