Monitoring
Monitoring

Customers should no longer experience issues with SMS delivery. We will now monitor the service for stability and provide updates as soon as new information becomes available.

Identified

Our engineering teams are engaged with the vendor and are starting to see recovery.

Customers can continue to use workarounds until the issue is fully recovered. We will continue to provide updates as more information becomes available.

Investigating

We are aware that VIP customers might be experiencing issues with SMS delivery.

As a workaround, based on individual customer configuration, voice, push or manual security code options can be used. We will provide updates as soon as new information becomes available.

Began at:

Affected components