VMware Skyline Service Performance Degradation issue

Resolved
Resolved

VMware Skyline Service is fully functional and working as expected. This is the final notification for this incident and the issue stands resolved.

Start Time: December 15, 2019 13:30 UTC End Time: December 15, 2019 15:15 UTC

Impact: None

Monitoring

VMware Engineering team applied the required fix to resolve the issue. We will continue to monitor the service to ensure stability. We will provide an additional update as soon as possible.

Start Time: December 15, 2019 13:30 UTC End Time: December 15, 2019 15:15 UTC

Impact: None

Identified

VMware Engineering team has identified the cause for the degraded performance and taking all the necessary steps for remediation. We will provide an additional update as soon as possible.

Start Time: December 15, 2019 13:30 UTC End Time: N/A

Impact: Users will experience degraded performance while fetching Account details for Advisor login via MyVMware.

Investigating

VMware Skyline Service is experiencing Performance Degradation issues. Our engineers are currently investigating the cause and will continue to update as we have more information.

Start Time: December 15, 2019 13:30 UTC End Time: N/A

Impact: Users will experience degraded performance while fetching Account details for Advisor login via MyVMware.

Began at:

Affected components