Carbon Black - Event & Alert Processing Delays

Identified
Update

We have implemented a fix. The previously queued backlog has started processing. We will provide updates as new information becomes available.

Identified

We are working on a fix. We will provide updates as new information becomes available.

Investigating

We are aware of an issue with Carbon Black. Customers on the US infrastructure may experience events and alert processing delays.

Our engineering teams are engaged and actively investigating the issue. There is no impact to security efficacy. We will provide updates as more information becomes available.

Began at:

Affected components
  • Carbon Black
    • ENDPOINT STANDARD / PREVENTION
      • US 1
        • Event Processing
      • US 2
        • Event Processing
      • US 5
        • Event Processing