New WSS Point of Presence - Turkey (GTRAN)

1 day

The maintenance is now complete. Thanks for your patience.


The scheduled maintenance is now underway. We'll keep you updated on our progress.



Please take a note of the following schedule change:

The new General Availability Date for Turkey (GTRAN) is May 30, 2023.


We are pleased to announce our newest point-of-presence (POP) in Turkey, Ankara (GTRAN). The POP was engineered to service customers in the Ankara region and features:

  • Resilient, high-availability architecture
  • Interconnections with CDNs, application providers, and regional ISPs
  • Integration into our private high-speed backbone network
  • Availability to all customers at no extra cost

General Availability Date: May 22, 2023

Designation: GTRAN

Ingress IP Addresses by Access Method:

  • IPSec, SEP Agent, explicit, and proxy-forwarding:

Egress IP Addresses:


Required Action

Prior to the general availability date:

  • Update any firewall rules regulating connectivity with WSS to allow traffic to pass to/from the IP networks listed above.

  • Third party applications that regulate connections by source IP address should be updated to accept connections from the IP networks listed above to ensure traffic proxied through WSS can reach the applications.

Failure to make these changes could prevent users from connecting to WSS, accessing third party web applications, or authenticating against the service using the Auth Connector (where applicable).

  • IPsec: Customers wishing to use the new POP can do so at any time after the general availability date.

  • WSS Agent, SEP Agent, and Unified Agent: Agent traffic will be automatically redirected to the new POP where appropriate. No action is required.

  • Explicit proxy and proxy forwarding: Customers directing traffic to will be automatically redirected to the new POP where appropriate. No action is required.

Please visit this KB article for a full list of IP networks used by WSS.

Technical Support

Experiencing issues? Contact technical support by visiting:

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