DX SaaS Operational Intelligence (OI) Issue with Anomaly Detection

Resolved
Resolved
After 4 hours and 5 seconds

We have confirmed that the service is fully restored. We will continue to closely monitor this situation for any re-occurrence. This incident is now closed.

Recovering
After 1 hour and 20 minutes

The cause of this issue has been addressed. Customers will no longer experience issues with Anomaly Detection data in OI.

We will continue to closely monitor the service and will provide updates as new information becomes available.

Investigating

We are aware of customers not seeing Anomaly Detection data in OI. We are currently investigating the cause of this issue and will provide updates as new information becomes available.

All other aspects of the product are functioning as normal.

Began at:

Affected components
  • DX SaaS
    • DX Insights Platform
      • Operational Intelligence (OI)