Data Feed API Errors and Incomplete results

Resolved
Resolved
After 1 day, 21 hours, and 53 minutes

This incident has been resolved.

Monitoring
After 1 day, 5 hours, and 12 minutes

We continue to closely monitor connectivity and functionality of Data Feed API. We will provide another update as additional information becomes available.

Monitoring
After 2 hours and 5 minutes

We have implemented a fix to remediate the underlying cause of this incident. Customers should no longer experience errors and incomplete results.

We continue to closely monitor connectivity and functionality of Data Feed API. We will provide another update as additional information becomes available.

Investigating

We are aware of customers receiving error messages or incomplete results when querying the Data Feed API service.

We have engaged all appropriate resources and are working towards a resolution. Note that there is no impact to protection services, and all other aspects of our services remain functional. We will provide further updates as new information becomes available.

Began at:

Affected components