DX SaaS Infrastructure Maintenance - EU region

Sunday, 30 October 6 hours

The maintenance is now complete. Thanks for your patience.


The scheduled maintenance is now underway. We'll keep you updated on our progress.


DX SaaS team is performing maintenance to upgrade infrastructure starting on October 30, 2022, at 03:00 UTC for a duration of up to 6 hours in the EU region.


During the maintenance period, the DX SaaS will lead to gaps in data, delays in processing the latest Service Alarms, Tickets, and Email/Webhook notifications, and UI inaccessible for 6 hours within the maintenance window.

Required Action

As previously notified this infrastructure upgrade requires mandatory network configuration updates to your firewall policies to avoid any network-related security disruptions. These network configuration updates must be completed before the maintenance period to avoid further disruptions post-maintenance.

Please refer to this link for complete details.

Began at:

Affected components
  • DX SaaS
    • DX Insights Platform - EU
      • Application Performance Management (APM)
      • App Experience Analytics Console (AXA)
      • App Experience Analytics Collector (AXA)
      • Operational Intelligence (OI)