Prod US Dashboard/API Services partial outage

Resolved
Resolved

This incident has been resolved.

Identified

The issue has been identified and a fix is being implemented.

Next update: 30 minutes

Investigating

Description: Alert dismissals, data exports, and other asynchronous tasks are experiencing increased error rates.

Customer Impact: Prevention capabilities of ENDPOINT STANDARD are unaffected.

For any incident updates please visit https://status.carbonblack.com/

Next Update: 60 minutes or upon earlier status change

We are working diligently to restore the service back to normal performance. We thank you for your patience as we identify and resolve the issue.

Carbon Black Team

Began at:

Affected components
  • Carbon Black
    • ENDPOINT STANDARD / PREVENTION
      • US 1
        • API Services
        • Dashboard
      • US 2
        • API Services
        • Dashboard
      • US 5
        • API Services
        • Dashboard