Resolved
Resolved

The general instability issue has been resolved. Outreach continues for a small number of customers with problematic appliances. If you have an appliance at version 7.11.0.12141 that is offline and need immediate assistance, please reach out to our customer care team.

Monitoring

There is still some outstanding effect from the previous Operational Issue (Appliance Connectivity) reported. There remains a handful of PathView Appliances across Production which have not yet been patched. This is because these Appliances are currently offline, and could not be addressed via automated processes. Outreach is underway for the remaining appliances found at the 7.11.0.12141 version, if you are affected expect to hear from AppNeta Customer Care. If you have an appliance at version 7.11.0.12141 that is offline and need immediate assistance, please reach out to our customer care team.

Began at: