Intermittent drops in incoming traffic

Resolved
Resolved

Services continue to remain stable. We are closing this incident.

Teams will continue to monitor transaction volume statistics and gather pertinent details to determine root cause.

We will provide a detailed report in due course. If you want to better understand how this impacted your business, please contact Support or your Customer Success Manager.

Update

Services remain stable. We have not observed a drop in traffic since 19:44 GMT.

We continue to monitor the situation closely and will provide an update in 30 minutes.

Monitoring

We have noticed intermittent drops in incoming traffic impacting 3DS 1.0.2 and EMV3DS transactions. Our network team is engaged and actively analyzing incoming traffic patterns

We are closely monitoring transactions and will provide an update in 30 minutes.

Began at:

Affected components
  • Arcot
    • Arcot for Issuers (AfI)
      • Secure2
      • SecureF
      • Secure4
      • Secure7
      • Secure5
      • SecureT
    • Arcot for Digital Banking (AfDB)