Service Status Migration to new platform on June 6, 2022

Monday, 6 June 1 hour

Broadcom's Unified Service Status migration has been completed. We are pleased to welcome you to our new platform that provides a streamlined experience for our customers.

We would recommend visiting the website and click on 'Manage subscription' which will log you in and you can view your services. You can also subscribe your number via SMS, configure Slack and Microsoft Teams.


Scheduled maintenance is currently in progress. We will provide updates as necessary.


Broadcom Service Status is a pivotal component of our customer experience to provide enterprise level support. With over 18 software products supported today and thousands of subscribers, our existing platform has outgrown the demand.

We are therefore excited to share that on June 6, 2022, we are migrating Arcot to our new Unified Service Status platform. Some of the highlights include a single website; single subscription workflow; and an improved user experience. For further details click here.

Action required Broadcom will automatically migrate your existing subscription(s) from the previous platform to the new platform.

You will need to ensure that you bookmark as this will now be the single URL that will be used. However, will redirect permanently to the Arcot specific page. You should also consider whitelisting the notification email,

All SMS notifications will come from a single number +1 123 456 789.


  • Start time: June 6, 2022 at 08:00 GMT
  • End time: June 6, 2022 at 09:00 GMT

  • Began at:

    Affected components
    • Arcot
      • Arcot for Issuers (AfI)
        • Secure2
        • Risk Analytics
        • SecureF
        • Secure4
        • Secure7
        • Secure5
        • SecureT
      • Arcot for Digital Banking (AfDB)
      • Arcot for Merchants (AfM)
      • Data Exchange
        • RDC
        • DUT Server
        • DES
        • DUT Web-API
      • Messaging Service
        • AMDS