Application Performance Management (APM) Agent Connection Issue

Resolved
Resolved
After 19 hours and 50 minutes

We have monitored the service for stability and this incident shall now be closed.

Recovering
After 37 minutes

We have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.

Investigating

We are aware of few customers tenants provisioned on US infrastructure are facing agents connection issues. We are currently investigating the cause of this issue and will provide updates as new information becomes available.

Began at:

Affected components
  • DX SaaS
    • DX Insights Platform
      • Application Performance Management (APM)