Shanghai Data Center Unavailable

Resolved
Resolved
After 2 hours and 7 minutes

We have not seen any recurrence if the issue, the data center is fully operational. This incident is now fully resolved.

Monitoring
After 1 hour and 18 minutes

We have resolved the previously reported impact to the Shanghai data center. The data center is fully operational. We continue to closely monitor for further impact.

Investigating
After 54 minutes

We continue to investigate and are working to resolve the underlying problem. Some customers may have been redirected to another site or may experience a disruption of service. We will provide additional updates as new information becomes available.

Investigating

The Shanghai data center is currently unavailable. We are investigating the issue and will provide additional updates as new information becomes available.

IPSec connected customers are requested to bring up their secondary tunnel (if configured) while we work towards resolving this incident.

Began at:

Affected components