Clarity SaaS Maintenance - SSL Certificate Update - Global

1 day and 7 hours
Scheduled
Scheduled

  • Group: Production and Non-Production

  • Summary: The Clarity SaaS team will be performing the following scheduled maintenance to improve the Security and reliability of Clarity SaaS

  • Schedule: The maintenance will be performed during your previously scheduled April 2026 monthly maintenance window.

  • Service Availability: The Clarity SaaS application will be available during the maintenance duration.

  • Impacts: No impacts to end users are anticipated. Custom interfaces that have the referenced certificates installed may not function properly after the maintenance is completed until the new certificate is installed. It is recommended that this information be provided to your security team for their review.

  • Actions Required: Locate the domain URL you utilize to access Clarity SaaS below, and click to test that you can access the test Clarity URL without errors:

    Note: You will NOT be able to login.

    If you can access the test Clarity login screen without errors, the test is successful. No login is required to test. If you cannot access the URL please contact Broadcom Support

  • Reference IDs:

    • BCR8357373: Cert update for US1
    • BCR8357375: Cert update for AU1
    • BCR8357381: Cert update for EU1
    • BCR8357382: Cert update for CA1

  • Details: The *.ondemand.ca.com and *.clarityppm.saas.broadcom.com SSL certificates are being updated. This maintenance will renew the certificate. Notes for this update:

    • Certificate Authority will be updated
    • The root certificate will be updated

    If you have any questions, please contact Broadcom Support. To see the most current version of this notice please click on the “View the full notice” link below.

    Thank you,

    Clarity SaaS Team

    • Affected components
    • Clarity SaaS
      • Asia Pacific
        • Production-AU1-001
        • Production-AU1-002
        • Production-AU1-003
        • Non-Production-AU1-001
        • Non-Production-AU1-002
        • Non-Production-AU1-003
      • Europe
        • Production-EU1-001
        • Production-EU1-002
        • Production-EU1-003
        • Production-EU1-004
        • Production-EU1-005
        • Non-Production-EU1-001
        • Non-Production-EU1-002
        • Non-Production-EU1-003
        • Non-Production-EU1-004
      • United States
        • Production-US1-001
        • Production-US1-002
        • Production-US1-003
        • Production-US1-004
        • Production-US1-005
        • Production-US1-006
        • Production-US1-007
        • Production-US1-008
        • Production-US1-009
        • Production-US1-010
        • Production-US1-011
        • Production-US1-012
        • Production-US1-013
        • Non-Production-US1-001
        • Non-Production-US1-002
        • Non-Production-US1-003
        • Non-Production-US1-004
        • Non-Production-US1-005
        • Non-Production-US1-006
        • Non-Production-US1-007
        • Non-Production-US1-008
        • Non-Production-US1-009
      • Canada
        • Production-CA1-002
        • Non-Production-CA1-002