Resolved
Resolved
After 19 hours and 10 minutes

The previous reported concern with Data Feed API has been resolved. The service is fully restored and there is no longer an impact to customers. This incident is resolved.

Recovering
After 5 hours and 6 minutes

We have implemented a fix that has remediated the underlying cause of this incident. Customers should no longer experience errors. Customers are able to get the data from the Data Feed API and existing data lag will be cleared in next 3-4 hours.

We continue to closely monitor connectivity and functionality of Data Feed API. We will provide another update as additional information becomes available.

Investigating
After 2 hours and 40 minutes

We are continuing to investigate this issue.

Investigating
After 1 hour and 2 minutes

We are continuing to investigate this issue. Customers may continue to experience no results when querying the Data Feed API service

We will provide further updates as new information becomes available.

Investigating

We are aware of customers experiencing issues when querying the Data Feed API service.

We have engaged all appropriate resources and are working towards a resolution. Note that there is no impact to protection services, and all other aspects of our services remain functional. We will provide further updates as new information becomes available.

Began at:

Affected components