Potential slow down in validation
Thank you for your patience, on August 1st 2017 at approximately 22:00 (UTC) our monitoring systems alerted our engineering team of a potential delay in VIP User Authentication Service. Upon investigating the alert, our engineering team was able to resolve the issue and service was fully restored to normal operation by 22:54 (UTC). We apologize for any inconvenience this may have caused. Please reach out to our Support team at https://support.symantec.com if you have any questions.
All VIP services are fully functional as of August 1 at 22:54 (GMT). We are monitoring the service and continuing to investigate the slow down and will provide an update at the conclusion of the investigation.
We've observed a slow down in the validation of the VIP User Authentication Service and we are investigating.
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