Cloud SWG: Infrastructure Maintenance (Multiple Data Centers) August 16, 2023

Wednesday, 16 August 3 hours

The maintenance is now complete. Thanks for your patience.


The scheduled maintenance is now underway. We'll keep you updated on our progress.


On August 16, 2023 we will be performing maintenance on the sites between 18:00 UTC and 21:00 UTC.

  • Taipei (GTWTA)
  • Tokyo(GJPTK)
  • Osaka(GJPOS)
  • Seoul(GKRSE)
  • Singapore(GSGRS)
  • Jakarta(GIDJK)
  • Sydney(GAUSY)
  • Auckland(GNZAU)
  • Melbourne (GAUME)
  • Beijing(ACNBJ)
  • Shanghai(ACNSH)
  • Abu Dhabi(GAEAD)
  • Mumbai(GINMU)
  • Delhi(GINDE)


Users may experience CAS service disruption during the maintenance window.

Reporting Problems

If you experience issues following this maintenance, contact Technical Support. Support information is located at or on the main Cloud SWG Portal page at

For real time updates and status visit and subscribe to Broadcom Service Status:

Began at:

Affected components
  • Cloud Secure Web Gateway
    • Point of Presence (POP) - APAC
      • Auckland, New Zealand (GNZAU)
      • Bangkok, Thailand (GTHBA)
      • Beijing, China (ACNBJ)
      • Delhi, India (GINDE)
      • Hanoi, Vietnam (GVNHA)
      • Hong Kong (GCNHK)
      • Islamabad, Pakistan (GPKIS)
      • Jakarta, Indonesia (GIDJK)
      • Kuala Lumpur, Malaysia (GMYKL)
      • Manila, Philippines (GPHMA)
      • Melbourne, Australia (GAUME)
      • Mumbai, India (GINMU)
      • Osaka, Japan (GJPOS)
      • Seoul, South Korea (GKRSE)
      • Shanghai, China (ACNSH)
      • Singapore (GSGRS)
      • Sydney, Australia (GAUSY)
      • Taipei, Taiwan (GTWTA)
      • Tokyo, Japan (GJPTK)