Multiple Data Centers in America Region Experiencing Degraded Performance

After 2 days, 23 hours, and 40 minutes

This incident has been resolved. The service is fully functional.

After 4 hours and 5 minutes

Connectivity to all sites is stable and we continue to monitor the service.

After 55 minutes

We have identified the previously reported disruption is due to a third party provider having an intermittent service outage.

We will continue to monitor and provide updates as they become available.


Customer connections to the Dallas, Chicago, Washington DC, Toronto, Miami, and New York data centers may have experienced decreased performance or intermittent connectivity. We are currently investigating the issue and will provide additional updates as new information becomes available.

Began at: