SSL Certificate Update - CHG0490067

Sunday, 27 February 1 hour

The scheduled maintenance has been completed.


Scheduled maintenance is currently in progress. We will provide updates as necessary.


Maintenance will begin as scheduled in 60 minutes.


The Clarity SaaS team will be performing the following scheduled maintenance to improve the security and reliability of Clarity SaaS:

  • Reference ID: CHG0490067

  • Service Availability: The Clarity SaaS application will be available during the maintenance duration.

  • Schedule: The maintenance will be performed at the start time listed in this announcement below.

  • Details: The SSL certificate is currently scheduled to expire on March 6, 2022. This maintenance will renew the certificate with new validity dates of February 14, 2022 to February 15, 2023. Notes for this update:
  • No change to Certificate Authority issuing the certificate
  • No change to the root certificate

  • Actions Required: It is recommended that this information be provided to your security team for their review. If you have any custom integrations that utilize a downloaded copy of the referenced certificate, those integrations will need to be updated with the new certificate after the maintenance is completed.

  • Impacts: No impacts to end users are anticipated. Custom interfaces that have the referenced certificate installed may not function properly after the maintenance is completed.

    If you have any questions, please contact Broadcom Support.

    Thank you,

    Clarity SaaS Team

  • Began at:

    Affected components
    • Clarity SaaS
      • Asia Pacific
        • Production-AU1-001
        • Non-Production-AU1-001
      • Europe
        • Production-EU1-001
        • Production-EU1-003
        • Non-Production-EU1-001
        • Non-Production-EU1-002
        • Non-Production-EU1-003
      • United States
        • Production-US1-001
        • Production-US1-002
        • Production-US1-005
        • Production-US1-006
        • Production-US1-010
        • Non-Production-US1-001
        • Non-Production-US1-002
        • Non-Production-US1-007
      • Canada
        • Production-CA1-002
        • Non-Production-CA1-002