We have monitored the service for stability and this incident shall now be closed.
The delivery issue by our SMS provider has been addressed. We are monitoring the performance closely.
We will provide updates as soon as new information becomes available.
We are aware of VIP customers experiencing issues using SMS delivery, specifically with VIP SMS short codes. We are working with our vendor to investigate the delivery issues. As a workaround, based on individual customer configuration, voice, push or manual security code options can be used.
We will provide updates as soon as new information becomes available.
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