[Rescheduled] Messaging Gateway Maintenance May 07, 2024

Tuesday, 7 May 7 hours
Complete
Complete

The maintenance is now complete. Thanks for your patience.

Underway

The scheduled maintenance is now underway. We'll keep you updated on our progress.

Update

Please be advised that the date/time for this maintenance has been changed. The impact however remains unchanged. Here is the updated schedule:

Updated Schedule

  • Start time: May 07, 2024, at 09:00 UTC
  • End time: May 07, 2024, at 16:00 UTC
Scheduled

Broadcom is performing planned maintenance of Symantec Messaging Gateway beginning April 30, 2024, starting at 09:00 UTC, for a duration of 7 hours.

Impact

During the maintenance window, customers may experience the following:

  • Customers may receive Intermittent 5xx errors for the SMG Customer Specific Rules features and reports during the maintenance window
  • Intermittent disruption in registration service
  • Intermittent disruption in rule download requests
  • Intermittent disruption in posting consumer spam submission
  • Intermittent disruption in probe address addition

All other aspects of the product will work as expected during the maintenance window.

Began at:

Affected components