Carbon Black Cloud: ENDPOINT STANDARD-US 5: Policy Configuration Dashboard Unavailable

Resolved
Resolved

Description: VMware Carbon Black Engineering teams have resolved the issue and all services are operating as expected. This incident is resolved and there will be no further updates.

Customer Impact: None Security Impact: None.

Update

Description: VMware Carbon Black Engineering teams have identified the issue and are progressing further on solving it. More updates will be provided in the next 1 hour or as soon as more information is available.

Customer Impact: customers are unable to view or change their policy configurations. Security Impact: Security efficacy is not compromised due to this issue.

Identified

Description: We are responding to an outage on the Policy Configuration dashboard. Our engineering teams are engaged, and we will provide a progress update in the next 60 minutes.

Customer Impact: customers are unable to view or change their policy configurations. Security Impact: Security efficacy is not compromised due to this issue.

We are working diligently to restore the service back to normal performance. We thank you for your patience as we identify and resolve the issue.

VMware Carbon Black Team

Began at:

Affected components
  • Carbon Black
    • ENDPOINT STANDARD / PREVENTION
      • US 5
        • API Services
    • WORKLOAD PROTECTION
      • US 5
        • API Services