Endpoint Detection and Response Incident Issue

Resolved
Resolved
After 19 hours and 15 minutes

We are no longer experiencing problems creating incidents. This incident is now resolved.

Identified
After 14 hours and 50 minutes

We are investigating a recurrence of incident creation delays. No other aspect of the service is impacted by this issue. We will provide updates as new information becomes available.

Identified
After 10 hours and 58 minutes

We have identified the cause of new incidents being created and a fix has been implemented. We are currently monitoring the results of the fix and will provide an update as soon as new information becomes available.

As a reminder, no other aspect of the service is impacted by this issue.

Investigating
After 5 hours and 47 minutes

We are continuing to investigate this issue.

Investigating

We are aware of customers currently experiencing problems creating incidents. Impacted customers will experience delays for Incident creation.

We are investigating the cause of this issue and will provide updates as new information becomes available. No other aspect of the service is impacted by this issue.

Began at:

Affected components