Cloud SWG: Reporting Infrastructure Maintenance [EMEA Region] March 13, 2024

Wednesday, 13 March 4 hours

The maintenance is now complete. Thanks for your patience.


The scheduled maintenance is now underway. We'll keep you updated on our progress.


As previously communicated, Symantec is making an update that will affect all Hosted Reporting customers. As part of a continuous program to improve the security posture of the Symantec products and services, several outdated TLS ciphers are being removed from the secure upload service.

This maintenance event will start on March 13, 2024 at 19:00 UTC and continue until March 13, 2024, at 23:00 UTC.

Impact / Customer Action

  • Click here for complete details on the Impact/Required Action regarding the Hosted Reporting SCP Key Change
  • Failure to comply with the actions will result in Hosted Reporting to stop working


Questions? Contact technical support by visiting: For service status and maintenance updates visit and subscribe to Broadcom Service Status:

Began at:

Affected components
  • Cloud Secure Web Gateway
    • Portal & Reporting
      • Cloud Portal
      • Log Transfer Services
      • Management UI
      • Reporting Services and Portal Dashboards