Resolved
After 16 hours and 22 minutes

We have confirmed that the reporting service is fully restored. We will continue to closely monitor this situation for any re-occurrence. This incident is now closed.

Monitoring
After 5 hours and 54 minutes

A fix has been deployed and we are currently monitoring the results.

We are continuing to closely monitor the reporting service. We will provide updates as new information becomes available.

Investigating
After 1 hour and 39 minutes

We continue to investigate reporting issue.

We will provide an update as soon as more information becomes available.

Investigating

We are aware of customers experiencing issues with Scheduled Reports. Customers are unable to access archived reports and are not receiving the previously configured scheduled reports.

We are currently investigating this issue. Please note that all other aspects of our Web Security Service remain functional.

We will provide an update as soon as more information becomes available.

Began at:

Affected components