We have monitored the service for stability and this incident shall now be closed.
We have identified the cause of the issue and have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.
Carbon Black Cloud customers in the Sydney region may experience issues searching for events and alerts on the 'Investigate' page on the Cloud Portal.
Customers can search for alerts on 'Alerts' page and continue to monitor their alerts. Note that there is no impact to protection services.
We are currently investigating this issue and will provide updates as more information becomes available.