Clarity SaaS Maintenance - September Monthly Maintenance (EMEA)

Saturday, 10 September 12 hours
Complete
Complete

The maintenance is now complete. Thanks for your patience.

Underway

The scheduled maintenance is now underway. We'll keep you updated on our progress.

Scheduled

  • Group: Non-Production and Production

  • Summary: The Clarity SaaS team will be performing scheduled monthly maintenance activity as detailed in this notice.

  • Schedule: See start time and duration below

  • Service Availability: You will experience intermittent user authentication services to your production and non-production Clarity SaaS applications.

  • Impact: No functionality updates are being made as part of the maintenance

  • Action Required: In order to minimize impact to your business processes, Broadcom recommends taking the following actions to your production and non-production Clarity SaaS applications prior to the start of the maintenance:

    • Pause all scheduled Jobs and Reports
    • Reschedule external integration jobs outside of the maintenance window

    After maintenance is complete:

    • Login to each of your impacted Clarity SaaS applications
    • Resume all paused schedules

  • Reference ID: CHG0931349/CHG0930492

  • Details: The below disruptive activities will be performed during this maintenance:

    • CHG0931349: Upgrade PPMSO user authentication service
    • CHG0930492: Deprecate weak TLS 1.2 Cipher Suites TLS ECDHE RSA WITH AES 128 CBC SHA and TLS ECDHE RSA WITH AES 256 CBC SHA

    If you have any questions regarding this maintenance, please contact Broadcom Support.

    Thank you,

    Clarity SaaS Team

  • Began at:

    Affected components
    • Clarity SaaS
      • Europe
        • Production-EU1-001
        • Production-EU1-002
        • Production-EU1-003
        • Production-EU1-004
        • Non-Production-EU1-001
        • Non-Production-EU1-002
        • Non-Production-EU1-003