This incident has been resolved.

We have identified the cause of the issue and have implemented a fix which has now restored service. We will monitor the service for stability and provide an update when new information becomes available.

We are continuing to investigate this issue.

We will provide further updates as new information is discovered.

We are currently investigating an issue with Application Control Policy function. We are occasionally seeing slowness or timeouts while adding new applications to existing app control policies or while creating a new app control policy. This does not impact adding custom rules to existing policies or the already applied policies.

We will provide further updates as new information is discovered. All other aspects of our service remain operational.