VMware vRealize Automation Cloud Issue

Resolved
Resolved

Services are found to be stable during the monitoring period. This is the final notification for this incident.

Start Time: August 01, 2022 10:06 UTC End Time: August 01, 2022 22:20 UTC

Impact: No Impact

Monitoring

VMware Engineering teams are able to identify the root cause and apply a fix to restore the service. Team shall closely monitor the service for stability and provide further updates as required.

Start Time: August 01, 2022 10:06 UTC End Time: August 01, 2022 22:20 UTC

Impact: No Impact

Update

VMware Engineering teams are progressing further towards service restoration. More updates shall be provided in 24 hours or as available.

Start Time: August 01, 2022 10:06 UTC End Time: N/A

Impact: Customers who have an internet proxy-server configured on their Cloud Proxy VA (stargate) may experience connectivity issues to their local vCenter server(s)

Update

VMware Engineering teams are progressing further towards service restoration. More updates shall be provided in 3 hours or as available.

Start Time: August 01, 2022 10:06 UTC End Time: N/A

Impact: Customers who have an internet proxy-server configured on their Cloud Proxy VA (stargate) may experience connectivity issues to their local vCenter server(s).

Update

VMware Engineering teams are progressing towards service restoration. We shall provide an update in the next 4 hours or as available.

Start Time: August 01, 2022 10:06 UTC End Time: N/A

Impact: Few Customers credentials may not be validated when they are trying to connect to vCenter.

Identified

VMware Engineering teams are working towards isolation and mitigation of this incident. We shall provide an update in 30 minutes or as available.

Start Time: August 01, 2022 10:06 UTC End Time: N/A

Impact: Few Customers credentials may not be validated when they are trying to connect to vCenter.

Update

VMware Engineering teams are investigating the cause of the issue. We shall provide an update in 30 minutes or as available.

Start Time: August 01, 2022 10:06 UTC End Time: N/A

Impact: Few Customers credentials may not be validated when they are trying to connect to vCenter.

Investigating

VMware vRealize Automation Cloud is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.

Start Time: August 01, 2022 10:06 UTC End Time: N/A

Impact: Under Assessment.

Began at:

Affected components
  • VMware Cloud Services
    • VMware Aria
      • VMware Aria Automation
        • Asia Pacific (Mumbai)
        • Asia Pacific (Singapore)
        • Asia Pacific (Sydney)
        • Canada (Central)
        • Europe (Frankfurt)
        • Europe (London)
        • South America (São Paulo)
        • US West (Oregon)