PAC File Management Service IP Change
The scheduled maintenance has been completed.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
On April 5, 2019, the Symantec Web Security Service Team will be deploying a software update to the Pac File Management Service (PFMS), which will be reachable over static IPs. We recommend that customers make the necessary changes to firewall rules to allow outbound https traffic over these static IPs:
Action Required It is important to note that moving the DNS entry pfms.wss.symantec.com to the new static IPs will not happen until April 5, 2019. This will allow customers time to make the necessary change to firewall rules. Failure to make changes to firewall rules to accommodate above static IPs will result in PFMS being unreachable.
Questions? If you have questions regarding this announcement, contact Technical Support. Support information is located at https://support.symantec.com/en_US.html or on the main Web Security Service Portal page of https://portal.threatpulse.com/.
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Cloud Secure Web Gateway
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Portal & Reporting
- Cloud Portal
- PAC File Management System (PFMS)
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Portal & Reporting
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