Web Security Service Reporting Infrastructure Maintenance September 27, 2022

Duration: 6 hours

The maintenance is now complete. Thanks for your patience.


The scheduled maintenance is now underway. We'll keep you updated on our progress.


On September 27, 2022, we will be performing general maintenance on the WSS reporting infrastructure to improve stability and continue to optimize the service.


WSS customers that utilize reporting may experience the following during the maintenance window:

  • Slight delays in report generation and for a brief period of time may be unavailable
  • Customers that retrieve events via the Sync API may see short delays with events
  • Data ingestion will be delayed

Customer Action


Began at:

Affected components
  • Web Security Service
    • Portal & Reporting
      • Log Transfer Services
      • Reporting Services and Portal Dashboards
      • API Services