Service Status Migration to new platform on May 9, 2022

Duration: 2 hours
Complete
Complete

Broadcom's Unified Service Status migration has been completed. We are pleased to welcome you to our new platform that provides a streamlined experience for our customers.

We would recommend visiting the website and clicking on 'Manage subscription' which will log you in and you can view your services. You can also subscribe your number via SMS, configure Slack and Microsoft Teams.

Complete

The maintenance is now complete. Thanks for your patience.

Underway

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Scheduled

Reminder:

Service Status Migration to new platform. Click here for complete details.

Scheduled

Broadcom Service Status is a pivotal component of our customer experience to provide enterprise level support. With over 18 software products supported today and thousands of subscribers, our existing platform has outgrown the demand.

We are therefore excited to share that beginning May 9, 2022, we are launching our new Unified Service Status platform. Some of the highlights include a single website; single subscription workflow; and an improved user experience. For further details click here.

Action required Broadcom will automatically migrate your existing subscription(s) from the previous platform to the new platform.

You will need to ensure that you bookmark https://status.broadcom.com as this will now be the single URL that will be used. You should also consider whitelisting the notification email, service.status@broadcom.com.

All SMS notifications will come from a single number.

Schedule

  • Start time: May 9, 2022 at 08:00 UTC
  • End time: May 9, 2022 at 10:00 UTC

  • Began at:

    Affected components
    • Intelligence Services / WebFilter
      • WebPulse Automation Toolkit
      • Threat Explorer
      • WebFilter Database Downloads
      • Site Review
      • Priority Rating Service
      • WebPulse
      • Licensing
      • File Reputation Service
      • Intelligence Services Database Downloads
    • ProxySG
      • Time Services
      • Licensing
      • Trust Package
      • Content Analysis Server
      • Secure Web Gateway - ProxySG
      • High Risk Isolation (HRI)
      • Advanced Secure Gateway
    • Web Isolation
      • Email Security - US West (Oregon)
      • Email Security - EU (Ireland)
      • Web Security Service - AP-SOUTHEAST (Singapore)
      • Web Security Service - AP-NORTHEAST (Tokyo)
      • Web Security Service - AP-SOUTHEAST (Sydney)
      • Email Security - US East (N. Virginia)
      • Web Security Service - EU-WEST (Paris)
      • Web Security Service - US-WEST (Oregon)
      • Web Security Service - SA-EAST (São Paulo)
      • Web Security Service - EU-CENTRAL (Frankfurt)
      • Web Security Service - EU-WEST (London)
      • Web Security Service - US-EAST (N. Virginia)
    • Secure Access Cloud
      • Management Portal - Americas
      • Management Portal - Europe, Middle East & Africa
      • Connectivity PoD - Americas
      • Connectivity PoD - Europe, Middle East & Africa