Cloud SWG Localization Zone Decommission Announcement Johannesburg, South Africa (GZASO) (Previously Johannesburg GZAJB)

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The scheduled maintenance is now underway. We'll keep you updated on our progress.

The recent addition of a Cloud SWG compute point-of-presence (POP) in Johannesburg, South Africa, GZASO, allows a performant way to service customers in the South Africa and the surrounding region. As announced on July 15, 2024 (see announcement), this is a reminder that we will be decommissioning the localization zone GZAJB, on August 12, 2024.

Decommission Date: August 12, 2024

Ingress IP addresses

• 109.68.58.164 - TO BE RETIRED AUGUST 12, 2024
• 199.19.251.164 - REPLACEMENT (existing GZASO ingress IP address)

Egress IP ranges

• 109.68.58.0/24 - TO BE RETIRED AUGUST 12, 2024
• 199.19.251.0/24 - REPLACEMENT (existing GZASO egress IP range)

Required Action

Prior to the decommission date:

• Firewall rules regulating connectivity to/from your network to WSS should be adjusted to allow traffic to pass to the replacement IP network listed above
• Third party applications that regulate connections by source IP address should be updated to accept connections from the replacement egress IP networks listed above to ensure traffic proxied through WSS can reach the application

Failure to make these changes could prevent users from connecting to WSS, accessing third party web applications, or authenticating against the service using the Auth Connector (where applicable).

• IPsec: Customers must update their tunnel configurations to point to the replacement ingress IP address before August 12, 2024. This change can be made immediately
• WSS Agent, Symantec Enterprise Agent: Agent traffic has been automatically redirected to the replacement POP. No customer action is required
• Explicit proxy and proxy forwarding: Traffic directed to proxy.threatpulse.net has been automatically redirected to the replacement POP. No customer action is required

Please visit this KB article for a full list of IP networks used by Cloud SWG.

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