VIP Maintenance Notification - November 3, 2023 00:30 UTC (November 02, 2023 17:30 PST )

Friday, 3 November 8 hours

The maintenance is now complete. Thanks for your patience.


The scheduled maintenance is now underway. We'll keep you updated on our progress.


This release of VIP Authentication Services provides support for IPv6 IP addresses in headers and in parameters. You can use the IPv6 format for IP addresses anywhere you currently use the IPv4 format. VIP Enterprise Gateway does not currently support the IPv6 format.

See the VIP Authentication Services 2023.October.01 Release Notes for information about this update.

SSL Certificate Renewal

Previously, Symantec sent notification that these certificates will be renewed using new root CAs, which might impact your implementation. However, Symantec is able to renew these SSL certificates using the existing root CA. As a result, there is no impact to your implementations. Your APIs will continue to work as expected after these certificates are renewed.

Symantec is renewing the SSL certificates for the following API endpoints:

Began at:

Affected components
  • VIP
    • User Authentication SAML Service
    • User Authentication Javascript Service
    • Authenticator Validation and Management APIs
    • Authenticator Provisioning Service
    • User Validation and Management APIs