Support Portal Intermittent Login Issues

Resolved
Resolved
After 21 hours and 27 minutes

We have monitored the service for stability and this incident shall now be closed.

Monitoring
After 18 hours and 31 minutes

We have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.

Identified
After 2 hours and 22 minutes

We continue to work on a fix. In the interim, users can clear their browser cache/cookies as a temporary workaround. We will provide updates as new information becomes available.

Investigating

The Broadcom Support Portal is experiencing intermittent login issues where the page simply refreshes when the user clicks "Login".

We are actively working to restore service. In the interim, users can clear their browser cache/cookies as a temporary workaround. We will provide updates as new information becomes available.

Began at:

Affected components