Intermittent Scheduled Scans Issue

Resolved
Resolved
After 1 day, 2 hours, and 53 minutes

We have confirmed the fix deployed has fully restored the service. This incident is now resolved.

Monitoring
After 15 hours and 32 minutes

The fix has been deployed and normal performance restored. We are closely monitoring the situation and an update will be provided when new information is available.

Identified
After 11 hours and 26 minutes

We are continuing the process of deploying the fix to resolve this issue with scheduled scans. We will provide further updates as new information is discovered.

Please note that no other Symantec Cloud Workload Assurance functionality is affected.

Identified
After 7 hours and 22 minutes

We are in the process of deploying the fix for this issue with scheduled scans. We will provide further updates as new information is discovered.

Please note that no other Symantec Cloud Workload Assurance functionality is affected.

Identified
After 3 hours and 51 minutes

We have identified a fix for the previously reported issue with scheduled scans. We are continuing on work towards resolving this incident. We will provide further updates as new information is discovered.

Please note that no other Symantec Cloud Workload Assurance functionality is affected.

Identified

We are aware customers may be experiencing intermittent schedule scan issues. We have identified the cause of this issues and are currently working on resolving it. We will provide further updates as new information is discovered.

Please note that no other Symantec Cloud Workload Assurance functionality is affected.

Began at: