Clarity SaaS Maintenance - August Monthly Maintenance APJ

12 hours
Complete
Complete

The maintenance is now complete. Thanks for your patience.

Underway

The scheduled maintenance is now underway. We'll keep you updated on our progress.

Scheduled

  • Group: Non-Production and Production

  • Summary: The Clarity SaaS team will be performing scheduled monthly maintenance activity as detailed in this notice.

  • Schedule: See start time and duration below

  • Service Availability: You will experience intermittent access to your production and non-production Clarity SaaS applications.

  • Impact: No functionality updates are being made during this maintenance.

  • Action Required: In order to minimize impact to your business processes, Broadcom recommends taking the following actions to your production and non-production Clarity SaaS applications prior to the start of the maintenance:

    • Pause all scheduled Jobs and Reports
    • Reschedule external integration jobs outside of the maintenance window

    After maintenance is complete:

    • Login to each of your impacted Clarity SaaS applications
    • Resume all paused schedules

  • Reference ID: Various. See Details Below

  • Details: The below disruptive activities will be performed during this maintenance:

    • CHG1632754 APJ: Production: Apply Jasper 8.1.1 Patch - Bug fixes only. No functionality updates. For details see release notes on Clarity 16.1.2 TechDocs here
    • CHG1764553 APJ: Non-Production: Disable PPMBroker that was deployed during the July monthly maintenance window.

    If you have any questions regarding this maintenance, please contact Broadcom Support.

    Thank you,

    Clarity SaaS Team

    • Began at:

    Affected components
    • Clarity SaaS
      • Asia Pacific
        • Production-AU1-001
        • Production-AU1-002
        • Production-AU1-003
        • Non-Production-AU1-001
        • Non-Production-AU1-002
        • Non-Production-AU1-003